Terms of Service

1. About Kasot Power

These Terms govern your use of kasotpower.com and the services provided by Kasot Integrated Services Limited, a company registered in Nigeria with registered address at No 7, Awofeso Street, Shomolu, Lagos, Nigeria ("Kasot Power", "we", "us", "our").

2. Services

Kasot Power provides solar energy system design, supply, installation, and maintenance services for residential and commercial properties in Nigeria. Our services include:

• Site assessment and energy audit
• Solar system design and specification
• Supply of solar panels, batteries, inverters, and accessories
• Professional installation by qualified engineers
• System commissioning, testing, and handover
• Ongoing maintenance and warranty support

3. Quotes and Pricing

3.1 All prices displayed on our website are indicative and VAT exclusive unless otherwise stated.

3.2 Prices are for standard installations in Lagos. Additional charges may apply for properties outside Lagos (transportation, logistics, partner installer fees).

3.3 A formal written quote will be issued before any work commences. The quote is valid for 30 days from the date of issue.

3.4 Prices are subject to change due to exchange rate fluctuations affecting imported equipment. We will notify you of any price changes before you commit to a purchase.

4. Payment Terms

4.1 A deposit of 50% of the total quoted price is required to confirm an installation booking.

4.2 The balance is due upon completion of installation and before the system handover.

4.3 Payment is accepted via bank transfer to our Nigerian bank account, domiciliary account (USD/GBP/EUR), or other methods agreed in writing.

4.4 All payments must be made directly to Kasot Integrated Services Limited. We are not responsible for payments made to third parties claiming to represent us.

5. Installation

5.1 Installation timelines are estimates. We will make reasonable efforts to meet agreed timelines but are not liable for delays caused by supply chain issues, weather, access restrictions, or other factors outside our control.

5.2 The customer is responsible for ensuring safe and adequate access to the property for our installation team.

5.3 Any additional electrical work required beyond the agreed scope (e.g. rewiring) will be quoted and approved separately before proceeding.

5.4 The customer is responsible for obtaining any planning permissions or landlord approvals required for installation.

6. Warranty

6.1 System warranty: All installed systems carry a minimum 1-year workmanship warranty covering defects in installation.

6.2 Lithium battery warranty: Lithium LiFePO4 batteries carry a 5-year manufacturer warranty.

6.3 Solar panels: Panels carry a 25-year performance warranty from the manufacturer.

6.4 Warranties are void if the system is tampered with, modified, or damaged by the customer or unauthorised third parties.

6.5 Warranties cover manufacturing defects and normal use failures. They do not cover damage from floods, fire, lightning, theft, vandalism, or acts of God.

7. Limitation of Liability

7.1 Kasot Power's total liability to you in connection with any claim shall not exceed the total amount paid by you for the relevant service.

7.2 We are not liable for indirect, consequential, or incidental losses including loss of profits, loss of data, or business interruption.

7.3 We do not guarantee specific energy output levels, as actual performance depends on weather, shading, usage patterns, and other factors outside our control.

8. Cancellation and Refunds

8.1 If you cancel an order after paying a deposit but before installation commences, you may be entitled to a partial refund after deduction of costs already incurred (site survey costs, equipment already ordered).

8.2 Cancellations after installation commences will be assessed on a case-by-case basis.

8.3 Refund requests must be made in writing to lightup@kasotpower.com.

9. Website Use

9.1 You may use our website for lawful purposes only. You must not use it in any way that damages, disrupts, or impairs the website's functionality.

9.2 The solar calculator on our website provides estimates only. These estimates are not binding quotes and may vary from final installed system costs.

9.3 All content on kasotpower.com is owned by Kasot Integrated Services Limited and may not be reproduced without written permission.

10. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be subject to the exclusive jurisdiction of the Nigerian courts.

11. Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of our website or services after changes are posted constitutes acceptance of the new Terms.

12. Contact